Aiming to take the mystery our of management, and put mastery in, this book is a plain speaking companion for you to consult with. You will find ideas against which you can compare your practice and understanding, assistance with many of the common knotty issues that managers must deal with, and a background of management truths and knowledge that will contribute to the development of your skills. It is:
for people who ' get things done through people' more than doing then directly themselves. Team leaders, section managers working alongside others, independent managers of separate units or facilities
for people who are passionate, committed and determined about human services, whether in public, voluntary or commercial sectors, including social work, social care, youth work, community work, education, housing, benefits and health and well-being services.
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