Plain English for social services

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By Graham Hopkins

Large format paperback, 140 pages

Published 1998


Most report written by people working in social and health care are:

  • clear
  • direct
  • easily understood by clients, carers and members of the public

The same is true of letters, leaflets, application forms, brochures, newsletters, directories, consultation documents, community care plans and inspection reports.

Based on several successful national courses run by the author, Plain English for Social Services is a unique, entertainingly informative and thought-provoking book for anyone involved in social care. I looks openly and honestly at information produced by Social Services Departments to how how user-unfriendly they can be, and provides guidance on how to communicate better with your intended audience.

by using hundreds of actual examples, Plain English for Social Services will, among other things, show you how to write clearly and concisely:

  • use everyday words and avoid jargon
  • improve the layout and design
  • avoid common errors
  • punctuate your work effectively

Graham Hopkins works independently as was for seven years Head of Inspection in the London Borough of Barking and Dagenham, and is acknowledged by NAIRO as the leading expert in Palin English in his field.

He is also the author of the acclaimed The Write Stuff.


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