Most report written by people working in social and health care are:
easily understood by clients, carers and members of the public
The same is true of letters, leaflets, application forms, brochures, newsletters, directories, consultation documents, community care plans and inspection reports.
Based on several successful national courses run by the author, Plain English for Social Services is a unique, entertainingly informative and thought-provoking book for anyone involved in social care. I looks openly and honestly at information produced by Social Services Departments to how how user-unfriendly they can be, and provides guidance on how to communicate better with your intended audience.
by using hundreds of actual examples, Plain English for Social Services will, among other things, show you how to write clearly and concisely:
use everyday words and avoid jargon
improve the layout and design
avoid common errors
punctuate your work effectively
Graham Hopkins works independently as was for seven years Head of Inspection in the London Borough of Barking and Dagenham, and is acknowledged by NAIRO as the leading expert in Palin English in his field.
He is also the author of the acclaimed The Write Stuff.
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