Russell House Publishing Ltd

TRUE OR FALSE?

Most report written by people working in social and health care are:

• clear
  
• direct
  
• easily understood by clients, carers and members of the public
  

The same is true of letters, leaflets, application forms, brochures, newsletters, directories, consultation documents, community care plans and inspection reports.

Based on several successful national courses run by the author, Plain English for Social Services is a unique, entertainingly informative and thought-provoking book for anyone involved in social care. I looks openly and honestly at information produced by Social Services Departments to how how user-unfriendly they can be, and provides guidance on how to communicate better with your intended audience.

by using hundreds of actual examples, Plain English for Social Services will, among other things, show you how to write clearly and concisely:

• use everyday words and avoid jargon
  
• improve the layout and design
  
• avoid common errors
  
• punctuate your work effectively