Managing social care
A guide for new managers
By Paul Harrison

To see sections of this book in a PDF, please click here.

Good case workers deserve a chance to become managers, but at interview they also need to demonstrate the necessary capacity to make a demanding transition, often without formal training. This accessible book helps them do this as effectively and comfortably as possible by exploring how to:
  • make a good start
  • manage the service, people, the future, quality, change, and themselves.

  • Illustrated with numerous social care examples, it is also well worth reading before applying for the job.

    Alongside attention to what can be learned from mainstream management on matters such as efficiency, effectiveness and value for money, it recognises and responds to social care's unique features, including:
  • the never-ending process of meeting social need, the consequent importance of milestones to measure progress, and knowing when to stop
  • staff being trained as advocates for clients while also having loyalties to their profession and employer
  • how to give guidance and direction to idealism and free spirit, without crushing it.
  • being in charge while making decisions in teams.

  • Offering guidance on learning, it helps you become a manager in a way that is appropriate to social care's emphasis on helping people to help themselves.

    144 pages. 978-1-905541-00-3. 2006. £17.95.


    Managing the first few weeks
    Managing the service
    Managing people
    Managing strategically
    Managing for quality
    Managing change
    Managing yourself
    References, recommended reading and websites


    Paul Harrison has worked for over thirty years in social care, where he has held a number of management positions within the statutory sector, and has also served on several voluntary organisations' management boards. He is Director of Services for Children and Families in the Health Service Executive, North Dublin.


    "A standard reference work... for aspirant managers... and a substantive benchmark for existing managers who want to redevelop and reassess their own performance in a positive and developmental style." Health Manager.

    "It's a text that can be read on the hoof, but also kept as a reference, to be consulted on those occasions when some enlightenment, guidance and reassurance is required." CAAB newsletter.