A guide to better communication
TRUE OR FALSE? Most reports written by people working in social and health care are:
Based on several successful national courses run by the author, Plain English for Social Services is a unique, entertainingly informative and thought-provoking book for anyone involved in social care. It looks openly and honestly at information produced by Social Services Departments to show how user-unfriendly they can be, and provides guidance on how to communicate better with your intended audience.
By using hundreds of actual examples, Plain English for Social Services will, among other things, show you how to:
Paperback. 140 pages. 978-1-898924-14-2. Published 1998. £14.95.
Is it clear?
Away with words
Common mistakes and assorted suggestions
Good by design
Editing your own and other people's work
ABOUT THE AUTHOR
Graham Hopkins is Head of Inspection in the London Borough of Barking and Dagenham, and is acknowledged by NAIRO as the leading expert in Plain English in his field.
"If taken seriously, the book could revolutionise communication within your workplace and between your department and the public. Buy the book. Wince at the jokes. Absorb the sensible and practical advice." Community Care.
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